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Flexipass

September 1, 20265 min read

Checking in with Flexipass

You can use your smartphone to access your apartment with the Flexipass app. It’s quick and easy.

On the day you arrive, when your room is ready, we’ll send you a code. Please download the Flexipass app before you arrive.

Steps:

1. Download the FLEXIPASS app (for iOS and Android).

2. Enter the code we send you by email when your room is ready.

3. The code is in ALL CAPITAL LETTERS.

4. Each code works for only 1 device. Contact us if you need more codes for other phones.

5. After entering the code, press GET ROOM KEY. Your room number will show up in the app. You can see the building address by pressing ADDRESS in the app (bottom left corner).

6. When you reach the door, hold your phone near the sensor. Wait 2 seconds for the green light to stop flashing and turn solid.

If you need any assistance you can ring the doorbell or find us at the reception at Vatnsstígur 2.

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    FAQ

    Is reception staffed 24/7, and how do I reach you during my stay?

    Yes, our reception is staffed 24 hours a day, seven days a week. You are welcome to visit us in person at Vatnsstígur 2, or reach us by phone at +354 561 1200, and by email at info@rrhotel.is.

    What do I do if I arrive early or late?

    Your apartment will be ready from 3:00 PM on arrival day.

    If you arrive early, we are happy to store your luggage at our reception at Vatnsstígur 2, and you are most welcome to relax in reception until your apartment is ready. Early check-in can also be arranged on arrival for an additional fee, subject to availability.

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    Arriving late is no issue: you can enter your apartment any time after 3:00 PM using the Flexipass app, and our reception is open 24/7 should you need a physical keycard.

    Where is your reception and how can I get there?

    Our reception is located in Vatnsstígur 2. Please note that Vatnsstígur 2 is a pedestrian street, so there is no car access or parking directly in front (with the exception of guests holding an accessible-parking permit).

    We kindly ask that you park nearby before coming in to see us at reception, where we will be glad to welcome you and help you settle in.

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