Frequently asked questions

Check-in is from 3:00 PM and check-out is until 11:00 AM.

We accept all major credit and debit cards (including Visa and Mastercard), bank transfers and payment via secure payment links. We do not accept cash in any currency.

Tipping is not expected in Iceland, as service charges are included in listed prices. Any gratuity for particularly attentive service is always appreciated but entirely optional.

In case of medical emergencies or fire, always call the National Emergency Number 112. This is the single emergency number in Iceland.

Please also familiarize yourself with the fire safety and emergency exit information in your room.

Iceland uses the standard European two-pin plug (Type C/F) with a voltage of 230V. Adapters can be purchased at Elko stores at the airport or in Reykjavík.

Guests are responsible to pay for any damages that occur during their stay.

No, we currently do not allow pets.